Shipments and returns
We strive to get your orders to you quickly and reliably. To achieve this, we work with trusted carriers for both domestic and international deliveries:
- Domestic (Romania): Orders are shipped via Cargus.
- International (European Union): Orders are shipped via DPD.
Once you place an order, our team processes it within 1 business day. After processing is complete, the shipping and transit times are determined by our shipping partners. We’ll keep you updated with any relevant tracking information so you can follow your order’s journey until it reaches your doorstep.
If you have any questions or special delivery requests, please feel free to get in touch with our customer support team. We’re here to make your experience as smooth as possible!